A "Lunch 'n Learn" workshop presented by Cindy Byrd, President/CEO, Image Potential Training and Consulting.
Conflict is an inevitable part of working with others. Left unmanaged int he workplace, it can be harmful and destructive. Properly managed, however, conflict can actually help employees and organizations be more creative, innovative, and productive.
Manager, supervisors, and business owners are invited to learn and discuss these six simple strategies to reduce negative workplace conflict while encouraging healthy, functional conflict:
1. Recognize "hot button" issues
2. Encourage perceptive communication techniques
3. Describe organizational values in actionable terms
4. Create standards of conduct
5. Communicate priorities and responsibilities
6. Provide learning opportunities