Managing Workplace Conflict: The Good, the Bad & the Ugly

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Name: Managing Workplace Conflict: The Good, the Bad & the Ugly
Date: August 22, 2007
Time: 11:30 AM - 1:00 PM CDT
Event Description:

A "Lunch 'n Learn" workshop presented by Cindy Byrd, President/CEO, Image Potential Training and Consulting.

Conflict is an inevitable part of working with others.  Left unmanaged int he workplace, it can be harmful and destructive.  Properly managed, however, conflict can actually help employees and organizations be more creative, innovative, and productive.

Manager, supervisors, and business owners are invited to learn and discuss these six simple strategies to reduce negative workplace conflict while encouraging healthy, functional conflict:

1.  Recognize "hot button" issues
2.  Encourage perceptive communication techniques
3.  Describe organizational values in actionable terms
4.  Create standards of conduct
5.  Communicate priorities and responsibilities
6.  Provide learning opportunities

Location:

Illinois Department of Employment Security
200 S. 2nd Street
Entrance is on the lower level (3rd Street) side of the building.

Date/Time Information:
August 22nd
11:30am to 1:00pm
Fees/Admission:

$10 includes lunch and the program

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