Diversity and Inclusion have been hot topics for many large organizations in recent years, and rightfully so. The more research and studies we do, the clearer it becomes that there are many benefits to an inclusive diverse workforce: better retention rates, stronger workforce performance and higher engagement rates. But diversity and inclusion are also priorities that small business owners need to embrace to achieve these benefits and more. By attending this session, presented by SCORE Diversity and Inclusion Ambassador Karla Micka, you will be able to: Understand and articulate why diversity and inclusion are important to your business Take steps to establish a diverse and inclusive business culture using a simple framework Analyze how your background influences the way you perceive and interact with others Understand what unconscious biases are, and how to recognize and overcome them in your workplace Recognize, that as a leader, creating a diverse and inclusive culture begins with you In recognition of Women's History Month, we are thrilled to have Chapter Chair and SCORE Southeast Regional Diversity and Inclusion Ambassador, Karla Micka, share her expertise with the SCORE audience. Presented by Karla Micka Karla Micka is the Chapter Chair of SCORE Space Coast and SCORE Southeast Regional Diversity and Inclusion Ambassador. Prior to joining SCORE in 2016, Karla spent over 25 years leading Human Resources and Information Systems organizations for defense and private sector companies both domestically and abroad.