Professionalism in the Workplace
Real professionalism is not industry specific for it exists in every workplace. It is expressed through pride in work, a commitment to quality, a dedication to the interests of customers and clients, and a sincere desire to help others. To help develop the organization's professional image, participants will:
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Become aware of the impact of the administrative professional on customers and the organization
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Acquire a basic understanding of professionalism
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Develop basic professional habits related to interactions with others
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Utilize basic office etiquette