You lost a key client. You didn’t get the contract. You’re struggling to “bounce back” after a disappointment, setback or destabilizing event. Small business owners are bombarded with multiple simultaneous stressors more than ever. Resilience is becoming a key factor in maintaining a quality of life and good mental health. This webinar presented by Lisa Dinhofer, “The Crisis Tamer,” explores the concepts and practices of resilience building and why it's more effective than the traditional “stress management” paradigm for managing the hills and valleys of business ownership. Participants will learn about: Understanding resilience: what it is and what it isn't The difference between resilience building and “stress management” What stress is doing to our brains and why resilience building is necessary Resilience following disappointment Factors for success in building resilience in the face of a disappointment or destabilizing event Factors in resilience “failure” following a setback or crisis Tools for resilience building During the webinar, Lisa will provide exercises to practice resilience building so join us LIVE! Presented by Lisa Dinhofer, MA, CT Founder and President of Koden Consulting Services, LLC Lisa Dinhofer, MA, CT is The Crisis Tamer. She works with subject matter and circumstances most people turn away from. Lisa mentors companies past traumatic events, workplace abuse and disastrous communications to regain stability and establish a new normal. Lisa was an employee at the World Trade Center during the 1993 bombing and was still working in NYC during 9/11. She draws from those first hand experiences of trauma in the workplace and lessons learned from other workplace tragedies. Presented by Lisa Dinhofer, MA, CT Founder and President of Koden Consulting Services, LLC Lisa is a certified Thanatologist, trained counselor and communication expert with over 18 years of professional experience training, consulting, coaching and speaking on effective messaging and situational management for traumatic or unexpected loss, workplace bullying and sexual harassment, difficult conversations and unintended outcomes, chronic conflict and performance development within high intensity front-line occupations and business environments.